Why a Middlesex County Concrete Contractor Upgraded Their Wide Format Printer
From Callbacks to Confidence: A Wide Format Printer Upgrade in Middlesex County, NJ
Concrete contractors depend on clear plans every day. When a construction wide format printer becomes unreliable, jobs slow down and mistakes increase. That was the challenge facing a concrete construction company in Middlesex County, New Jersey, when their aging wide format device began causing frequent service calls and print quality problems.
For years, the firm used a Ricoh MP CW 2201 wide format printer. Over time, the device became unreliable and costly to maintain.
The Problem: Service and Print Quality Issues
The biggest issue was service. The company’s service provider could no longer support the Ricoh platform. Response times increased. Callbacks became frequent. Downtime was common.
Print quality was also a concern.
The Ricoh MP CW 2201 uses inkjet technology. The print heads needed cleaning or purging almost every month. Even with regular maintenance, line quality and color were inconsistent.
For a concrete contractor, that created risk. Plans must be clear every time.
The Upgrade: Canon TZ-32000 Z36 MFP
The company replaced the Ricoh with a Canon TZ-3200 Z36 wide format MFP. The goal was simple. Improve reliability. Reduce service calls. Get consistent prints.
Why the Canon TZ-32000 Made Sense
Print quality improved right away. Lines were sharp. Grayscale was clean. Color stayed consistent.
Reliability also improved. The Canon system reduced downtime and removed the need for constant maintenance.
The built-in Z36 scanner added value. The team could scan plans, mark up drawings, and share updates without delay.
The Result: Fewer Problems, Better Output
After the upgrade, service calls dropped. Print quality stabilized. Office staff spent less time fixing issues. Field crews received clearer drawings.
Work moved faster.
Our Two Cents
Older wide format inkjet devices can become a burden over time. Service gaps and print issues add up. For construction companies, reliability matters more than features.
Sometimes the best upgrade is the one that works every day.
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